Do you deliver gifts in Karachi same day?

Yes, GiftOgram By Samana offers same-day gift delivery in Karachi. Orders must be placed before 5 PM for same-day delivery, subject to product availability and area confirmation.

What areas in Karachi do you deliver to?

We deliver to most areas in Karachi except Bahria Town, Gulshan-e-Hadeed, Baldia Town, and Port Qasim. Delivery charges are calculated at checkout based on your specific area.

What payment methods do you accept?

GiftOgram By Samana accepts JazzCash, EasyPaisa, SadaPay, NayaPay, and Bank Transfer. We do not offer Cash on Delivery (COD). Orders are confirmed only after payment is received.

What time slots are available for delivery?

We offer multiple delivery time slots: 12-3 PM, 3-6 PM, 6-9 PM, 9-11 PM, and 11 PM-12:30 AM (limited areas, requires confirmation). Contact us via WhatsApp at +92 323 2346333 to confirm availability.

Can I cancel my order?

Yes, you can cancel your order up to 24 hours before the scheduled delivery time. Cancellations are not possible after the gift arrangement has been prepared.

What types of gifts do you offer?

GiftOgram By Samana specializes in flower bouquets, chocolate arrangements, cakes, teddy bears, perfumes, branded luxury items (handbags, jewelry), gift hampers, balloons, and custom gift packaging for birthdays, anniversaries, weddings, Eid, Ramadan, Valentine's Day, and all occasions.

Do you deliver outside Karachi?

No, currently GiftOgram By Samana only delivers within Karachi city limits. We do not offer delivery services outside Karachi.

What are your operating hours?

We are open 7 days a week from 10 AM to 11 PM. You can contact us via WhatsApp at +92 323 2346333 during these hours for orders and inquiries.

Do you offer corporate gift packages?

Yes, we offer premium corporate gift packages and bulk orders for businesses. Contact us on WhatsApp at +92 323 2346333 for custom corporate gifting solutions.

Can I send anonymous gifts?

No, we require both sender and receiver names for all deliveries. Anonymous gift delivery is not available.

Shipping policy

We sell fresh items like flowers, balloons, and cakes, and their lifespan varies. Sometimes, due to availability, the delivered products might look different. Specifically, for cities other than Karachi, the product design may differ from the pictures shown on our website. By agreeing to these terms, you understand that there could be differences between the images and the actual goods. However, our team will ensure that substitutions of equal or higher value are made to maintain the style and theme of your order.

We do not offer Cash on Delivery (COD). However, we accept payments through the following secure and reliable methods: Bank Transfer, JazzCash, EasyPaisa, NayaPay, SadaPay, and Western Union.

After placing your order, please share a screenshot of the payment via WhatsApp at +92 323 2346333. Your order will only be confirmed once we receive the funds in our account.

Our delivery service is not available in certain areas, including Bahria Town, Gulshan-e-Hadeed, Baldia Town, and Port Qasim. Deliveries are also not available inside Malir Cantt. The receiver must collect the order from Checkpost 5.

For same-day delivery, please contact us via WhatsApp before placing your order to confirm availability.

Our delivery service operates within specific time slots rather than exact delivery times. Orders will be delivered during the selected delivery slot.

Our delivery slots are:
• 12:00 PM – 3:00 PM
• 3:00 PM – 6:00 PM
• 6:00 PM – 9:00 PM
• 9:00 PM – 11:00 PM
• 11:00 PM – 12:30 AM (Midnight delivery is available only in selected areas of Karachi. Please confirm availability with us before placing your order.

We require both the sender's and receiver's names for all deliveries. Anonymous deliveries are not available.

Unforeseen circumstances such as severe weather, city-wide issues, or heavy traffic may cause unexpected delivery delays. However, we will do our best to deliver your order within the selected time slot.

You may modify or cancel your order up to 24 hours before the scheduled delivery time. Please note that once the products or gifts have been arranged, cancellations cannot be accommodated.

We may update these Terms & Conditions from time to time. Please review them regularly. By using our website, you agree to these terms and acknowledge your acceptance of our mutual rights and responsibilities.

Lahore & Islamabad Delivery Policy:

To ensure same-day delivery in Lahore and Islamabad, please place your order before 2:00 PM. Orders placed after 2:00 PM may be delivered on the next available delivery slot.

Product Representation:

Please note that the product images displayed on our website are primarily from our Karachi collection. While we always strive to create your order as close to the displayed design as possible, there may be slight variations in flowers, wrapping materials, or accessories based on local availability in Lahore and Islamabad.

Cake Policy:

For deliveries in Lahore and Islamabad, cakes are prepared as layer cakes, so their appearance may differ slightly from the cake shown in the product images while maintaining the same flavor, quality, and value.

Customized Cakes:

All customized cakes require a minimum of 2 days' advance notice. Please place your order at least 48 hours before your preferred delivery date to ensure timely preparation.